Another new Cadillac and Buick as the big winners in 2014

Cadillac and Buick taken prizes in another study examines customer service satisfaction index JD Power with dealer service. More than 90,000 landlords and tenants from 2009 to 2013 model cars examination - in general, the study found that people who suffer from maintenance packages before - was paid ten percent more likely to buy a car coming from the same brand.

Another new Cadillac and Buick as winners in 2014 JD Power III (born James David Power on May 30, 1931 in Worcester, Massachusetts) is the founder of the marketing firm JD Power and Associates.He attended San Pedro High School. After graduating from the University of the Holy Cross in 1953, power four years served as a line aboard the Coast Guard icebreaker in the Arctic and Antarctic.
Later got a master's degree from the Wharton School at the University of Pennsylvania in Finance. Joined Ford Motor Company as a financial analyst and later worked as a consultant for Marplan marketing research for General Motors Co.'s Buick and GMC trucks and coach divisions. Before the release of the JD Power and Associates in 1968, and worked as the Executive Director the authority of a marketing research company JI case, the company processed agricultural and construction equipment, and the Corporate Planning Director McCulloch Corporation, manufacturer of the engines located Los Angeles.

And improved grades dealer satisfaction in general, caught in the Cadillac luxury car segment by Audi, Lexus, Lexus took the crown, which was held last year. Buick dealer satisfaction retains the mass market win in the family, and finish by Volkswagen and last year's winner GMC. The study also found that the use of the service of the Ministry of tablets increase customer satisfaction, as well as "best practices" to "give useful tips." Who knew?